Terms of Service

Last updated: August 19, 2026

1. Introduction

Welcome to the online store operated by Outdoor Optur.

These Terms of Service (“Terms”) govern your access to and use of our online store, including our website, product pages, checkout, customer accounts, content, tools, customer support and related services (collectively, the “Services”).

In these Terms, “Outdoor Optur,” “we,” “us,” and “our” refer to Outdoor Optur.

Our online store is powered by Shopify, which provides the technical e-commerce platform used to make the Services available.

Purchases made through our store are made directly from Outdoor Optur unless expressly stated otherwise. Shopify is not the seller of the products offered by us.

By accessing or using the Services or placing an order, you agree to comply with these Terms to the extent applicable.

Our Privacy Policy, Return and Refund Policy, Shipping and Delivery Policy, Payment Policy and other policies displayed through the Services may also apply to your use of the Services and purchases.

Nothing in these Terms is intended to exclude, restrict or reduce any mandatory consumer rights available under Danish, European Union, European Economic Area or other applicable consumer protection law.

2. Company Information

The Services are operated by:

Company name: Outdoor Optur
CVR number: 46551982
Responsible person: Kristian Kjær Lindegaard

Registered address:
C/O K.Lindegaard
Westend 26, 1. tv
1661 København V
Denmark

Email: krellelinde@gmail.com
Telephone: +45 61 79 11 08

3. Eligibility

You may use the Services only if you are legally capable of entering into a binding agreement under the law applicable to you.

If you are under the applicable age of legal majority, you may use the Services only with the involvement and authorization of a parent or legal guardian where permitted by law.

You agree to use the Services only for lawful purposes.

4. Customer Accounts

Certain features of the Services may allow or require you to create a customer account.

When creating an account or placing an order, you agree to provide accurate, current and complete information.

This may include:

• Your name;

• Email address;

• Telephone number;

• Billing address;

• Delivery address;

• Account credentials; and

• Information reasonably necessary to process your order.

You are responsible for maintaining the confidentiality of your login credentials.

You should notify us promptly if you believe your account has been accessed or used without authorization.

You must not sell, transfer or knowingly provide unauthorized access to your customer account.

We may suspend or restrict an account where reasonably necessary to address fraud, security risks, misuse or a material violation of these Terms.

5. Product Information

We make reasonable efforts to ensure that product information displayed through the Services is accurate and understandable.

Product information may include:

• Product descriptions;

• Specifications;

• Features;

• Dimensions;

• Compatibility information;

• Photographs;

• Videos;

• Available variations;

• Prices; and

• Availability.

The appearance of a physical product may vary slightly from images displayed on a screen because of factors such as:

• Display settings;

• Device type;

• Photography;

• Lighting conditions;

• Normal manufacturing variations; or

• Product updates that do not materially change the advertised product.

Nothing in this section permits us to supply goods that materially differ from the purchase contract or from mandatory requirements concerning product conformity.

6. Product Availability

All products are offered subject to availability.

Adding a product to your shopping cart does not necessarily reserve the product.

If a product becomes unavailable after you submit an order, we may, where appropriate:

• Contact you;

• Cancel the affected item;

• Offer an alternative if you agree; or

• Refund any amount already paid for the unavailable item.

We will not substitute a materially different product without your agreement.

7. Prices

The applicable price will be displayed before you submit your order.

Prices may be shown in different currencies depending on the market, country or region selected.

Where required by applicable law, taxes and mandatory charges will be included in or clearly disclosed with the price before the order is placed.

We may change product prices for future orders at any time.

A price change will not normally affect an order that has already resulted in a binding purchase agreement.

8. Pricing and Information Errors

Despite reasonable efforts, the Services may occasionally contain:

• Typographical errors;

• Incorrect prices;

• Incorrect product descriptions;

• Availability errors;

• Incorrect delivery estimates; or

• Other obvious inaccuracies.

We may correct inaccurate information when identified.

If an obvious error materially affects an order, we may contact you to explain the error and, where permitted by applicable law, offer to:

• Continue the order using the corrected information;

• Provide an appropriate alternative; or

• Cancel the affected order and refund the relevant payment.

Nothing in this section limits mandatory consumer rights.

9. Promotions and Discounts

Promotions, discount codes, special offers or other incentives may be subject to separate conditions.

These conditions may include:

• Eligibility requirements;

• Promotion periods;

• Minimum purchase amounts;

• Product exclusions;

• Country restrictions;

• Usage limits; and

• Maximum discounts.

Promotions cannot normally be combined unless expressly stated.

We may refuse or cancel the unauthorized or fraudulent use of a promotional offer.

10. Placing an Order

When placing an order, you must review the information entered before submitting the order.

You are responsible for ensuring that information including the following is correct:

• Products;

• Quantities;

• Product options;

• Delivery address;

• Billing information;

• Contact information; and

• Payment method.

Submitting an order constitutes a request to purchase the selected products.

An automated order acknowledgement confirms that we have received your order but does not necessarily constitute final acceptance of the order.

A binding purchase agreement is formed when your order is accepted in accordance with the information provided during checkout, the order confirmation process and applicable law.

11. Order Acceptance and Cancellation by Us

We may refuse or cancel an order where reasonably necessary and permitted by law, including where:

• A product is unavailable;

• Payment cannot be authorized or verified;

• The delivery information is materially incomplete or incorrect;

• Fraud or unauthorized activity is reasonably suspected;

• An obvious pricing or product-information error has occurred;

• Delivery to the requested destination is unavailable;

• The order violates applicable purchase restrictions; or

• Processing the order would violate applicable law.

If we cancel an order after receiving payment, we will refund the relevant amount in accordance with applicable law.

12. Changes and Customer Cancellations

Please contact us as soon as possible if you wish to change or cancel an order.

We will make reasonable efforts to assist you.

However, once an order has entered processing, fulfilment or shipping, it may no longer be possible to make operational changes or stop the shipment.

This does not affect any statutory cancellation or withdrawal rights that apply after or before delivery.

13. Payment

Available payment methods will be displayed during checkout.

Payment availability may depend on factors such as:

• Customer location;

• Currency;

• Order value;

• Product;

• Delivery method; and

• Payment provider availability.

You agree to provide accurate payment and billing information.

Where online payment is used, transactions may be processed by Shopify, banks, payment gateways or independent payment service providers.

We may delay or cancel an order where a payment cannot reasonably be verified or authorized.

Payment providers may apply their own terms, privacy policies and security procedures.

14. Taxes, Customs and Additional Charges

Applicable taxes and charges will be handled in accordance with applicable law and the information displayed during checkout.

Cross-border orders may, depending on the destination and shipping arrangement, be subject to:

• VAT;

• Customs duties;

• Import taxes;

• Customs-clearance charges; or

• Other charges imposed by public authorities.

Where such charges are included in the price, this will normally be reflected during checkout or otherwise communicated as required by law.

Where additional charges are legally payable directly by the customer, responsibility for those charges will be disclosed where required.

15. Shipping and Delivery

Shipping and delivery are further governed by our Shipping and Delivery Policy.

Any stated delivery period is an estimate unless expressly identified as guaranteed.

Delivery may occasionally be affected by circumstances outside our reasonable control, including:

• Carrier delays;

• Customs processing;

• Public holidays;

• Severe weather;

• Transportation interruptions;

• Strikes;

• Regulatory restrictions;

• Natural disasters; or

• Incorrect delivery information.

You are responsible for providing an accurate and complete delivery address.

If you discover an address error, please contact us immediately.

Where permitted by law, reasonable additional costs resulting directly from incorrect delivery information supplied by the customer may be charged to the customer.

For consumer purchases, the risk of accidental loss or damage will pass in accordance with applicable consumer law.

16. Returns

Returns are governed by our Return and Refund Policy.

We offer an additional voluntary 30-day return policy for eligible products, subject to the conditions stated in that policy.

This voluntary commercial return policy is separate from and does not replace any statutory consumer rights.

17. Statutory Right of Withdrawal

Consumers entering into eligible distance contracts may have a statutory right to withdraw from the purchase.

For eligible online purchases covered by Danish or applicable EU/EEA consumer law, consumers generally have 14 days to exercise the right of withdrawal without providing a reason.

For goods, the withdrawal period generally starts when the consumer, or a person designated by the consumer other than the carrier, receives the goods.

To exercise the withdrawal right, the consumer must clearly notify us before the applicable withdrawal period expires.

After validly notifying us of withdrawal, the goods must be returned within the applicable statutory period.

Where we have properly informed the consumer before purchase that the consumer must bear the direct return costs, those direct costs may be the consumer's responsibility.

Further information, including applicable exceptions and refund procedures, is provided in our Return and Refund Policy.

18. Statutory Rights for Defective or Non-Conforming Goods

The voluntary return policy and statutory withdrawal right are separate from your rights where goods are defective or do not conform to the purchase contract.

For consumer purchases covered by Danish law, consumers generally have a two-year statutory right to complain about defects or non-conformity (reklamationsret), subject to the applicable conditions of Danish consumer law.

Depending on the circumstances and applicable law, remedies may include:

• Repair;

• Replacement;

• Appropriate price reduction; or

• Termination of the purchase and refund.

Where a defect is covered by mandatory consumer law, any legally required repair or replacement will be provided without costs that applicable law requires the seller to bear.

Nothing in these Terms reduces any mandatory statutory guarantee or conformity right.

19. Refunds

Refunds are governed by our Return and Refund Policy.

Where a refund is approved, it will normally be issued using the original payment method unless:

• Another method is agreed;

• The original payment method does not permit a refund; or

• Another method is required by law.

The time required for a refund to appear may depend on:

• The type of return;

• The payment method;

• The payment provider;

• The date the goods are returned; and

• Applicable statutory requirements.

For statutory withdrawals, refunds will be processed within the legally required period.

20. Intellectual Property

Content available through the Services may be protected by intellectual property laws.

Protected content may include:

• Business names;

• Brand names;

• Logos;

• Product names;

• Product descriptions;

• Photographs;

• Videos;

• Graphics;

• Text;

• Designs;

• Website layouts;

• Software; and

• Other original content.

Such content may be owned by Outdoor Optur, Shopify, our licensors, suppliers or other lawful rights holders.

Unless otherwise permitted by law or expressly authorized by us, you may not:

• Copy or reproduce protected content for commercial purposes;

• Modify or republish protected content;

• Sell or commercially exploit our content;

• Remove copyright or intellectual property notices;

• Use our branding in a misleading manner; or

• Represent that you are affiliated with Outdoor Optur without authorization.

Nothing in these Terms transfers ownership of our intellectual property to you.

21. Customer Reviews and Submitted Content

Where the Services allow you to submit reviews, comments, photographs, videos or other content, you confirm that:

• You have the right to submit the content;

• The content is accurate to the best of your knowledge;

• The content does not unlawfully infringe another person's rights;

• The content is not fraudulent or misleading;

• The content does not contain malicious software; and

• Any legally required disclosure of compensation or incentives is made.

You retain ownership of your original content.

To the extent necessary to operate, display and promote the Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt and publish content voluntarily submitted by you, subject to applicable law and our Privacy Policy.

We may remove content that violates applicable law, these Terms or another person's rights.

22. Third-Party Tools and Services

Certain features may be provided by third parties.

Examples may include:

• Payment providers;

• Shipping providers;

• Analytics services;

• Customer-support services;

• Social-media integrations; and

• Other applications or technical integrations.

We do not necessarily own or control these independent services.

Your use of a third-party service may also be governed by that provider's terms and privacy policy.

23. Third-Party Links

Our store may contain links to independent third-party websites, applications or services.

We do not control those third parties and do not guarantee their:

• Content;

• Availability;

• Security;

• Accuracy;

• Products;

• Services; or

• Privacy practices.

When you leave our Services, you should review the terms and privacy policies applicable to the third-party service.

24. Relationship With Shopify

Our online store is powered by Shopify.

Shopify provides technical e-commerce infrastructure that may include:

• Website hosting;

• Checkout technology;

• Store-management functionality;

• Security tools;

• Payment integrations; and

• Data-processing services.

Unless expressly stated otherwise, the products displayed through our store are sold by Outdoor Optur, not Shopify.

The purchase agreement is between the customer and Outdoor Optur.

Shopify may independently process certain personal information in accordance with its own terms, privacy documentation and applicable law.

25. Privacy

Personal information is processed in accordance with our Privacy Policy.

Our Privacy Policy explains matters including:

• What personal information we collect;

• Why we process personal information;

• Our legal bases for processing;

• Who information may be shared with;

• Cookies and tracking technologies;

• International data transfers;

• Data retention;

• Data security; and

• Customer privacy rights.

26. Prohibited Conduct

You must not use the Services:

• For unlawful, fraudulent or malicious purposes;

• To violate applicable laws or regulations;

• To infringe intellectual property or privacy rights;

• To harass, threaten or abuse another person;

• To knowingly provide fraudulent information;

• To impersonate another person or organization;

• To distribute malicious software;

• To obtain unauthorized access to an account or system;

• To interfere with website security;

• To unlawfully collect personal information;

• To bypass technical or security measures; or

• To commercially exploit protected portions of the Services without authorization.

We may restrict access where reasonably necessary to address serious misuse, fraud, security risks or unlawful conduct.

27. Automated Access

Automated software, bots, scraping tools or similar systems must not interact with the Services in a manner that:

• Circumvents security controls;

• Bypasses technical access restrictions;

• Scrapes protected content unlawfully;

• Accesses customer accounts without authorization;

• Creates an unreasonable technical burden;

• Interferes with website operation; or

• Otherwise violates these Terms or applicable law.

28. Availability of the Services

We make reasonable efforts to maintain the security and availability of the Services.

However, temporary interruptions may occur because of:

• Maintenance;

• Software updates;

• Technical failures;

• Internet disruptions;

• Cybersecurity incidents;

• Service-provider outages; or

• Events outside our reasonable control.

We do not guarantee uninterrupted website availability.

This does not affect contractual obligations concerning accepted orders or any mandatory consumer rights.

29. Disclaimer and Statutory Rights

Information provided through the Services is intended to describe and support the products and services offered by us.

Nothing in these Terms excludes or restricts any mandatory rights relating to:

• Product conformity;

• Defective products;

• Misleading product descriptions;

• Statutory warranties;

• Product safety;

• Consumer remedies; or

• Other rights that cannot legally be waived.

Any contractual disclaimer applies only to the maximum extent permitted by applicable law.

30. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for indirect or consequential losses that were not reasonably foreseeable when the relevant agreement was formed and that do not result from a breach for which liability cannot lawfully be excluded.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including liability relating to:

• Fraud or fraudulent misrepresentation;

• Intentional misconduct;

• Death or personal injury where liability cannot legally be excluded;

• Mandatory product liability;

• Gross negligence where applicable law prohibits limitation;

• Violation of mandatory consumer rights; or

• Other liability that cannot legally be restricted.

31. Force Majeure

We will not be responsible for a failure or delay caused solely by events outside our reasonable control, to the extent permitted by law.

Such events may include:

• Natural disasters;

• Extreme weather;

• War or civil unrest;

• Government restrictions;

• Epidemics or public-health emergencies;

• Strikes;

• Transportation interruptions;

• Telecommunications failures;

• Power outages;

• Customs restrictions; and

• Significant third-party infrastructure failures.

Where an event affects an accepted customer order, we will take reasonable steps to reduce the impact and communicate with the affected customer.

Mandatory consumer rights remain unaffected.

32. Suspension and Termination

We may suspend or terminate access to customer accounts or certain Services where reasonably necessary because:

• These Terms have been materially breached;

• Fraudulent or unlawful activity is reasonably suspected;

• Security has been threatened;

• An account is being used without authorization; or

• We are legally required to do so.

Termination of access does not cancel rights or obligations that already arose from an existing purchase agreement unless permitted by law.

33. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will apply to the maximum extent legally permitted.

The remaining provisions will continue to apply.

34. No Waiver

If we delay or fail to exercise a legal or contractual right, that does not automatically mean that we have waived that right.

Any waiver applies only to the specific matter for which it is given.

35. Governing Law

These Terms and purchases made from Outdoor Optur are governed by the laws of Denmark, subject to applicable conflict-of-law and mandatory consumer protection rules.

If you are a consumer residing in another country, this choice of law does not remove mandatory consumer protection rights that you are entitled to under applicable law in your country of residence.

36. Complaints and Dispute Resolution

If you have a complaint concerning:

• An order;

• A product;

• Delivery;

• Payment;

• A return;

• A refund; or

• These Terms,

please contact us first so that we can attempt to resolve the matter.

Email: krellelinde@gmail.com
Telephone: +45 61 79 11 08

If a consumer dispute cannot be resolved directly, you may have the right to submit the matter to an applicable consumer complaint or dispute-resolution body or to a competent court.

Nothing in these Terms requires a consumer to waive the right to use a legally available dispute-resolution procedure or bring a claim before a court having jurisdiction under applicable consumer law.

37. Changes to These Terms

We may update these Terms from time to time to reflect:

• Changes to the Services;

• Changes in business operations;

• Changes in technology;

• Changes in payment or delivery arrangements;

• Changes in applicable law;

• Regulatory guidance;

• Security developments; or

• Other legitimate operational reasons.

The latest version will be published through our online store with an updated revision date.

Changes will not retroactively remove mandatory rights relating to a purchase agreement already concluded, except where permitted by applicable law.

38. Entire Agreement

These Terms, together with policies expressly incorporated into them, form the terms governing your use of the Services and purchases from Outdoor Optur.

Relevant policies may include:

• Privacy Policy;

• Return and Refund Policy;

• Shipping and Delivery Policy;

• Payment Policy; and

• Other policies clearly made available before purchase where applicable.

Nothing in this section excludes information or representations that legally form part of a consumer contract.

39. Contact Information

For questions concerning these Terms, an order or our Services, please contact:

Outdoor Optur
CVR number: 46551982
Responsible person: Kristian Kjær Lindegaard

Registered address:
C/O K.Lindegaard
Westend 26, 1. tv
1661 København V
Denmark

Email: krellelinde@gmail.com
Telephone: +45 61 79 11 08