Contact Information

Last updated: August 19, 2026

If you have any questions about our products, orders, payments, shipping, returns, refunds or other customer service matters, please contact us using the information below.

We will make reasonable efforts to respond to customer enquiries as soon as possible.

Company Information

Company name: Outdoor Optur
CVR number: 46551982
Responsible person: Kristian Kjær Lindegaard

Registered address:
C/O K.Lindegaard
Westend 26, 1. tv
1661 København V
Denmark

Email: krellelinde@gmail.com
Telephone: +45 61 79 11 08

Customer Service

You may contact us regarding:

• Product questions;

• Product specifications or availability;

• Order enquiries;

• Order changes or cancellations;

• Payment questions;

• Shipping and delivery;

• Shipment tracking;

• Delayed or missing parcels;

• Damaged products;

• Incorrect or missing products;

• Returns and exchanges;

• Refunds;

• Privacy or personal data requests; and

• General customer service enquiries.

For general customer service, please contact:

Email: krellelinde@gmail.com
Telephone: +45 61 79 11 08

Order Enquiries

When contacting us about an existing order, please include your order number whenever possible.

Providing the following information may help us assist you more efficiently:

• Full name;

• Order number;

• Email address used for the order;

• Product concerned; and

• A brief description of your question or issue.

Please do not send passwords, PIN codes, complete payment-card information or other sensitive account credentials by email.

Shipping and Delivery Enquiries

For questions regarding:

• Order dispatch;

• Tracking information;

• Delivery delays;

• Lost parcels;

• Damaged parcels; or

• Delivery address issues,

please contact:

Email: krellelinde@gmail.com
Telephone: +45 61 79 11 08

Please include your order number and tracking number, if available.

Returns and Refunds

Before returning a product, please contact us first to obtain the appropriate return instructions.

Email: krellelinde@gmail.com
Telephone: +45 61 79 11 08

Unless we provide a different return address in writing, our registered contact address is:

Outdoor Optur
C/O K.Lindegaard
Westend 26, 1. tv
1661 København V
Denmark

Please review our Return and Refund Policy for complete information regarding eligibility, statutory withdrawal rights, return shipping costs and refunds.

Privacy and Personal Data Requests

For questions regarding our Privacy Policy or requests concerning your personal information, please contact:

Email: krellelinde@gmail.com

You may contact us regarding matters such as:

• Access to your personal information;

• Correction of inaccurate information;

• Deletion requests where applicable;

• Restriction of processing;

• Objections to certain processing;

• Marketing preferences; or

• Other applicable data protection rights.

Please review our Privacy Policy for further information.

Business Address

Our registered business address is:

Outdoor Optur
C/O K.Lindegaard
Westend 26, 1. tv
1661 København V
Denmark

CVR number: 46551982

Contact Us

For all customer service and business enquiries:

Outdoor Optur
CVR number: 46551982
Responsible person: Kristian Kjær Lindegaard

Address:
C/O K.Lindegaard
Westend 26, 1. tv
1661 København V
Denmark

Email: krellelinde@gmail.com
Telephone: +45 61 79 11 08